Order Inquiries & Return Requests

Email us at orders@KenmoreFloorcare.com to request an update on your shipment or to initiate a return. Please do not call the phone numbers listed on this website to inquire about an order, as phone representatives do not have access to this information.

Parts Inquiries

If you cannot find what you need here on KenmoreFloorcare.com, please call 1-877-531-7321 to place an order over the phone.

Warranty Information

Learn more about our warranty policy and submit a warranty authorization request HERE.

Product Registration

Your registration helps us handle customer service and warranty inquiries more efficiently. Register your product today!

Use & Care Guide

To find the operator's manual for your product, go to our Use & Care Guide page.

Contact Us

Do you still have questions? Complete the form on the right or call us at 1-877-531-7321 between 8:00am and 5:00pm EST Monday – Friday. We’re happy to help!

Headquarters

Cleva North America, Inc.
601 Regent Park Ct
Greenville, SC 29607