St. Patrick's Day Sale - Use Code LUCKY15 for 15% Off

Promotion valid while supplies last on through March 18th at 11:59pm ET. Not valid with any prior purchases. Enter LUCKY15 in the promo box at checkout to save 15% on orders at Models DU1099, DU4099 and any accessories/parts available from are not eligible for discount. Consumer pays all applicable sales tax and offer cannot be combined with any other promo code. Promo code can only be used once per order. All orders qualify for free shipping except for Alaska and Hawaii. Orders cannot be shipped to PO boxes.

Contact Us

Contact Us


Check the Status of an Order

Please email us at to request an update on your shipment.

Parts Inquiries

To order parts for the Kenmore Intuition bagged upright vacuum, please call us at 1-844-608-3080.

To order parts for all other Kenmore vacuum cleaners, please call us at 1-877-531-7321.

Warranty Information

Learn more about our warranty policy and submit a warranty authorization request HERE.

Product Registration

Your registration helps us handle customer service and warranty inquiries more efficiently. Register your product today!

Use & Care Guide

To find the operator's manual for your product, go to our Use & Care Guide page.

Contact Us

Complete the form or call us at 1-877-531-7321 between 8:00am and 5:00pm EST Monday – Friday. We’re happy to help!


Cleva North America, Inc.
601 Regent Park Ct
Greenville, SC 29607